Why us

We're a different kind of travel management company - one that listens to client needs, values innovation in development and solves client problems with brilliant simplicity

Our mission

Our Mission

How many companies can honestly say that every member of their staff knows what their mission statement is and understands that what they do every day plays a part in delivering it? Not many. At Click we wanted a mission statement that not only reflected exactly what it is we are trying to do, but also one that our staff could live and breathe every day they come to work. So here it is...

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Our mission is to reduce the cost and complexity of travel and expense management

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Pretty simple. But it perfectly describes what we exist to do and enables all of our staff to connect with it in everything they do. It also reflects precisely why so many of our clients choose us to help manage their travel and expenses.

Our values

We're really proud and protective of our culture. It makes Click a great, fun place to work, and it's directly responsible for our astronomical growth. To help ensure that we never lose it we defined the four core values that create it:

We brighten up the customer's day

We want our customers to enjoy working with us, so we go out of our way to help them. We deliver our service with a smile and aim to make them smile too. Its about having a can do attitude and going one step further with actions to make our service special.

We never let go of the customer experience

The only difference between us and our competition is the experience we deliver, and to enable us to perfect that experience we must own and control the software that underpins it.

None of us are as smart as all of us

Neil Armstrong walked on the moon, Richard Branson built one of the world's most recognised brands and Bradley Wiggins won the Tour de France. All amazing achievements, but none of them did it without surrounding themselves with a cracking team. Working together in harmony to achieve great things is something we do every day.

Just because it works, doesn't mean it's good enough

We created Click because the travel management industry needed a jolly good shake up. Our continuous and rapid innovation is a crucial competitive advantage that we must all drive and embrace in our goal to do things better, faster and with more imagination.

Our awards

Not only do our customers think we're great, many industry, local and national press pundits think we're doing a pretty good job too. We're really proud of the awards that we've won - it's testament to the extraordinary hard work that each and every member of our team puts in to make sure we are the best at what we do.

  • 2017

    Award

    TTG’s Top 50 Travel Agencies 2017

    Top Business Travel Agency

    Finalist

  • 2017

    Award

    Business Travel Awards 2017

    Best Travel Management Company

    Finalist

  • 2017

    Award

    Business Travel Awards 2017

    Best Self Booking Tool

    Finalist

  • 2017

    Award

    Business Travel Awards 2017

    Best Sales Account Management Team

    Winner

  • 2017

    Award

    Business Travel Awards 2017

    Rising Star

    Winner

  • 2016

    Award

    TTG Travel Awards 2016

    Business Travel Agent of the Year

    Winner

  • 2016

    Award

    TTG Top 50 Travel Agencies

    UK & Ireland's Top Business Travel Agency

    Winner

  • 2016

    Award

    The People Awards

    Sales / Business Development Team of the Year

    Winner

  • 2016

    Award

    The People Awards

    Reservations Team of the Year

    Finalist

  • 2016

    Award

    The People Awards

    Account Management Team of the Year

    Finalist

  • 2016

    Award

    The People Awards

    Rising Star

    Finalist

  • 2016

    Award

    Business Travel Awards

    Best Self-Booking Tool

    Winner

  • 2016

    Award

    Business Travel Awards

    Best Travel Management Company

    Winner

  • 2016

    Award

    Institute of Customer Service Awards

    Objective HR Employee Engagement Strategy

    Finalist

     
  • 2016

    Award

    British Excellence in Sales & Marketing Awards

    Sales Team of the Year Over 50 Employees

    Finalist

     
  • 2016

    Award

    Sunday Times Best 100 Small Companies 

    3 Star Accreditation

    Winner

  • 2015

    Award

    TTG Awards

    Business Travel Agency of the Year

    Winner

  • 2015

    Award

    The People Awards

    Account Management Team of the Year

    Winner

  • 2015

    Award

    The People Awards

    Reservations Consultant of the Year

    Finalist

  • 2015

    Award

    Sunday Times Best 100 Small Companies

    3 Star Accreditation

    Winner

  • 2015

    Award

    Business Travel Awards

    Best Travel Management Company

    Finalist

  • 2015

    Award

    Business Travel Awards

    Best Self Booking Tool

    Finalist

  • 2014

    Award

    Sunday Times Tech Track 100

  • 2014

    Award

    Deloitte Technology Fast 500

    EMEA 2014 Winner

  • 2014

    Award

    Deloitte Technology Fast 50

    2014 Winner

  • 2014

    Award

    The Private Business Awards

    High Growth Business of the Year

    Regional Finalist

  • 2014

    Award

    Sunday Times Best 100 Small Companies

    3 Star Accreditation

  • 2014

    Award

    Sunday Times Best 100 Small Companies

    Engagement Award

  • 2014

    Award

    The People Awards

    Reservations Team of the Year

    Shortlisted

  • 2013

    Award

    London Stock Exchange

    Company to Inspire Britain

    Finalist

  • 2013

    Award

    The MICE Report Awards

    Best Travel Management Company UK

  • 2013

    Award

    Business Travel Awards

    ( < £50 Million Sales)

    Finalist

  • 2013

    Award

    Business Travel Awards

    Best Self Booking Tool

    Finalist

  • 2012

    Award

    UK IT Industry Awards

    Business IT Innovation of the Year

    Finalist

  • 2012

    Award

    Business Travel Awards

    Best Business Travel Management Company

    ( < 250, 000 transaction)

  • 2012

    Award

    TTG Awards

    Business Travel Agency of the Year

    Finalist

  • 2011

    Award

    Birmingham Business Post

    SME of the year

  • 2011

    Award

    TTG Awards

    Best Business Travel Management Company

    Finalist

  • 2011

    Award

    Business Young Professional

    Future Business Awards

  • 2010

    Award

    Ernst & Young

    Entrepreneur of the year

    Finalist

  • 2010

    Award

    National Business Awards

    Orange Best Use of Technology Award

    Finalist

  • 2010

    Award

    National Business Awards

    SME of the year

    Finalist

  • 2009

    Award

    Business Travel World Awards

    Best Business Travel Management Company

    ( < 250, 000 transactions)

Our people

Our people

What makes Click Travel the perfect solution for your business travel management is our people. We work hard to get the best people in the industry to provide you with a service level of excellence.

We know that when you have the best, you attract the best. Our award winning staff have years of experience in the business travel sector so they know the market inside-out.

Our award winners

Baljinder Love

Baljinder Love

Travel Trade Gazette 2015

Tomorrow's Travel Leaders TTG 30 under 30

Thomas Davis

Thomas Davis

Travel Trade Gazette 2014

Tomorrow's Travel Leaders TTG 30 under 30

Jodi Oseland

Jodi Oseland

Travel Trade Gazette 2013

Tomorrow's Travel Leaders TTG 30 under 30

Aaron Harris

Aaron Harris

People Award 2013

Reservation Consultant of the Year

Michelle Taft

Michelle Taft

Travel Trade Gazette 2012

Tomorrow's Travel Leaders TTG 30 under 30

Simon McLean

Simon McLean

Birmingham Young Professional of the Year 2012

Birmingham Future Business Award

Our Management team

James McLean

James McLean

Finance Director

"Owning our own technology gives us full control of our core costs, facilitating Click's position as the most competitive offering in the marketplace."

Jill Palmer

Jill Palmer

Managing Director

"Click Travel is perfectly placed to help our customers be more efficient, reduce costs and gain complete visibility into their organisation's travel spend."

Simon McLean

Simon McLean

Executive Chairman

"We want to drive innovation, cut out industry complacency and send the savings directly to our customers - it's what makes Click different."

Careers

Careers

You

With a great product and brilliant people, it's no surprise that Click is such a successful and rapidly growing business. We're always on the hunt for new talented people who can help us achieve our mission of driving down the cost and complexity of travel and expense management. If you're looking for an exciting place to work and an environment where you can really have an impact, then this is the place to be.

Social responsibility

All too often social responsibility policies are dusty documents at the back of a filing cabinet, or maybe a web page linked to through the small print of a company web site. We wanted a scheme that actively engaged our customers, products and people. That's why we adopted the 1/1/1/1 model of social responsibility: