Charity clients 2017-11-22T16:45:27+00:00

Charity clients

Get access to  flexible charity fares, first class duty of care that allows you to track and contact your travellers and a 24/7 service that allows for the ever-changing nature of your organisation’s work.

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Our approach

We understand the unique requirements of organisations undertaking charity work and we have tailored services specifically developed to cover those needs.

From exclusive humanitarian fares and expert travel teams offering crisis management and flexible booking, to in depth management information and comprehensive duty of care options, our approach is based on the crucial importance of value and flexibility in the humanitarian sector, where time and money are often in all too short supply.

Charity fares

Our charity customers benefit not only from the experience and knowledge of our travel team, but also from the exclusive humanitarian air fares we offer. These sector specific fares provide unique options such as increased baggage allowances and much greater flexibility with regard to changes and cancellations to cater for the often fast-changing situations typical of the charity sector.

Duty of care

From a dedicated crisis management team, to travel alerts sent directly to travellers and a traveller tracking service, our duty of care offering allows our charity clients to keep track of and contact their travellers, helping make sure they’re safe and secure, no matter where they are in the world.

24/7 service

Our 24/7 in-house service means that, whatever the time, wherever in the world, our customers’ travellers and bookers know there is a friendly, helpful voice on the end of the phone, ready to answer any questions, make any bookings or amendments, or simply offer some travel advice. There’s no farming out to third parties, everybody you speak to works for Click Travel.

Management information

We provide first-class management information through our unique booking tool, which is available 24/7, 365 days a year. Customers can browse and download reports from their report archive, run reports over an ad-hoc date range and manage automatic report schedules at their leisure, meaning you’ll have all of the data you need to understand and manage your organisation’s travel at your fingertips.

Procurement frameworks

The Charities Sector Procurement Group (CSPG) promotes the importance and relevance of procurement in the charities and not-for-profit sector. Its objectives are to raise professional standards and promote the development of best practice in order to help charities make their funding go further.

We are the sole supplier approved to supply travel management services to the CSPG.

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Virtual
PAs

Find out more about how virtual PAs can use travel.cloud to book travel, manage itineraries and report on cost for multiple travellers, on multiple trips, all in one place.

Find out how Scope saw a £40k saving on their hotel spend, a £48k reduction in their booking fees and achieved 99% online adoption by working with Click Travel.

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Find out British Heart Foundation saw £50k of savings on their annual travel spend and achieved 98% online adoption by working with Click Travel.

See how enterprise companies have saved money with us

Find out how RNIB achieved 98% online adoption and reduced booking fees by 80% by working with Click Travel.

See how enterprise companies have saved money with us