Tony image

Charity clients

Tony loves having access to the flexibility of unique charity fares, the first class duty of care that allows him to track and contact his travellers and the 24/7 service that allows for the ever-changing nature of his organisation's work.

Our approach

Our approach

We understand the unique requirements of organisations undertaking charity work and we have tailored services specifically developed to cover those needs.

From exclusive humanitarian fares and expert travel teams offering crisis management and flexible booking, to in depth management information and comprehensive duty of care options, our approach is based on the crucial importance of value and flexibility in the humanitarian sector, where time and money are often in all too short supply.

Charity fares

Charity fares

Our charity customers benefit not only from the experience and knowledge of our travel team, but also from the exclusive humanitarian air fares we offer. These sector specific fares provide unique options such as increased baggage allowances and much greater flexibility with regard to changes and cancellations to cater for the often fast-changing situations typical of the charity sector.

Duty of care

Duty of care

From a dedicated crisis management team, to travel alerts sent directly to travellers and a traveller tracking service, our duty of care offering allows our charity clients to keep track of and contact their travellers, helping make sure they’re safe and secure, no matter where they are in the world.

24/7 service

24/7 service

Our 24/7 inhouse service means that, whatever the time, wherever in the world, our customers’ travellers and bookers know there is a friendly, helpful voice on the end of a phone line, ready to answer any questions, make any bookings or amendments, or simply offer some travel advice. There’s no farming out to third parties, everybody you speak to works for Click Travel.

Management information

Management information

Of course, we also provide first class management information through our unique booking tool, which is available 24/7, 365 days a year. Customers can browse and download reports from their report archive, run reports over an ad-hoc date range and manage automatic report schedules at their leisure, meaning you’ll have all of the data you need to understand and manage your organisation’s travel at your fingertips.

For more information on Click Travel’s travel management for charities, check out our RNIB case study below. Or, if you’d like to hear from our friendly team, just hit the ‘Get in touch’ button at the top of this page.

Procurement frameworks

Procurement frameworks

The Charities Sector Procurement Group (CSPG) promotes the importance and relevance of procurement in the charities and not-for-profit sector. Its objectives are to raise professional standards and promote the development of best practice in order to help charities make their funding go further.

We are the sole supplier approved to supply travel management services to the CSPG.

RNIB logo

Support and information for thousands across the UK

One of Britain’s best-known charities, RNIB has been offering support and advice to the blind and partially sighted for over 150 years. The London based charity came to Click to simplify their travel management and drive best practice across the organisation.

98%

online adoption

80%

reduction in booking fees