Take a look around

Content is king

Our mission is to provide our customers with the biggest array of travel products and the widest choice of fares, which ultimately leads to greater savings. We acheive this by aggregating content from lots of different places. You can think of us as a price comparison site that's tightly coupled with all the controls that an organisation needs to control their travel spend.

The simple user interface of the beautiful, intuitive online booking tool belies the powerful technology sitting behind it. Simply enter your search criteria and sit back whilst we scour the digital world for the very best fares that match. Our search technology brings you fares from private travel networks, global distribution systems, popular web sites and all major airlines, hotels and train operators.

The result is an unrivalled selection of results every time you do a search, and access to the very best fares in the industry.

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Get complete control of your travel spend

Travel Cloud comes equipped with an unrivalled array of management tools to help you gain complete control of your travel spend. Choose your weapons and Travel Cloud will ensure they are applied to every trip with complete consistency, whether you choose to book online or offline.

Travel policy compliance

Control exactly which options your staff can book and drive down your raw travel costs by building your travel policy right into the booking process.

Pre-trip approval

Ensure every trip is fully justified and approved by the appropriate manager before it is booked by using our comprehensive pre-trip approval workflow.

Cost codes

Collect any number of cost codes for every trip enabling you to accurately assign costs to people, departments, projects or customers.

Policy prompts

Deliver key policy messages to your users as they book their travel to reinforce your travel policy. For instance promote the use of your video conference service as an alternative to travelling.

Product warnings

Step in at the checkout and deliver key warning messages to your users to drive compliance. For instance warn users when they have not selected a preferred option and require them to tick a box to confirm they understand.

Notifications

Receive automatic notifications when specific events occur. For instance receive an email when a user doesn't choose the cheapest option, or post an XML message to your accounts system when a booking is completed.

Customisable user roles

Control what each of your staff can see and do using our flexible User Roles, and you can define as many different user roles as you need.

Customisable user groups

Collate your users into groups that make logical sense. For instance you might create groups to reflect your organisations departmental structure and then assign group permissions.

Purchase order support

Integrate your PO system to hook in existing internal controls. You can even combine PO's with pre-trip authorisation, and use notifications to ping back to your system once a PO has been used.

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Organise, plan and book business travel all in one place.

Our online booking tool is simple and easy to use. Over 90% of users make their first booking without any help or training and over 95% of bookings are made online. Business travel doesn't have to be complicated and our track record in achieving high levels of online adoption speaks for itself.

Everything in one

Login once and you've got access to everything. One username, one password, one web page to bookmark.

Dashboard

Our unique travel dashboard shows the itineraries of everyone travelling today within your organisation.

Shared access

Share access to the bookings you make with your colleagues - great for central bookers with shared responsibility for a group of travellers.

Search

Search your entire library of itineraries by traveller name, location, date/time or itinerary data. No more sifting through your inbox for that illusive confirmation email.

Traveller location search

Pinpoint the location of your travellers at any point in time. View their locations on a map or send them a message using our unqiue "Broadcast" feature.

Travel alerts

Receive critical information about events, disruption or flight delays that may affect your travel plans direct to your email inbox or mobile phone.

Favourite journeys

Store journeys you make often so that you can quickly and easily re-book them.

Loyalty schemes

Store traveller loyalty schemes in your user profiles so they are automatically sent through to suppliers as you make bookings.

Passenger assistance

Define special requirements on the profiles of those requiring assistance when travelling and we'll make sure the arrangements are in place for their journey.

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You can't manage what you can't measure

When you centralise your travel purchasing through Click Travel you will automatically start collecting an enormous amount of powerful data with which you can identify where your budget is being spent and who is doing the spending. To make sense of the vast amount of data we collect we provide you with two powerful tools: Report Centre and Analytics.

Report Centre

Report Centre provides you with online access to a comprehensive reporting system. The data is real-time and you can run reports instantly or schedule them to be delivered to your inbox. Standard reports include travel analysis by department, cost centre, budget holder, traveller and booker, missed & realised savings, policy compliance & exceptions, online adoption, class of travel and CO2 emissions analysis.

Analytics

Clearly visualise trends in your travel procurement with live data shown in bar charts and pie charts allowing you to view large amounts of data in a palatable format. With the ability to drill down to increasing levels of detail, it gives you the power to proactively manage your travel programme whilst it's in motion.

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Non-stop support

Need to make a booking but not got access to the Internet? Or maybe you just need some advice on a booking you are trying to make online?

Travel Team

No Internet? Or just need the human touch? No problem! Just give the Travel Team a call. You can call the team of travel experts 24 hours a day, 7 days a week. Larger customers even have their own dedicated team!

Live chat

In the middle of a booking and need some help? In one click you can start a live online chat with a either travel expert for help with bookings, or an online solution expert for help with using the online system.

Help centre

Help centre is an invaluable online resource packed with information to help our customers help themselves. There's user guides, frequently asked questions, tutorials and training movies for you to feast on.

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Professional services

Think you're too big for us? Think again. Our customers come in many shapes and sizes and there's an ever growing number of whales in the catch too. 35,000+ traveller profiles? Been there, done that. 100,000+ trips per year? We've got that t-shirt too. Our cloud based platform scales with ease and has benefits for all, which is why our customers range from one-man-bands to government departments with tens of thousands of people moving around the world. But when things do get big we have an array of professional services to provide specialised assistance.

Implementation

Our Implementation Team are expert solution designers who know the Click System inside out. Their consultative approach will take you through our proven 6-step implementation process, which is designed to ensure you get the very best out of the Click System and get up and running as fast as possible.

Account Management

Our Account Management Team will begin working with you from the moment you first make contact. This lays the foundation for a close and consistent working relationship from pre-sales meetings right through to implementation and go live. Once live, the same Account Management Team will continue to work with you to ensure your objectives are achieved.

Training & certification

All of our customers get access to our legendary support teams, via telephone, email and live chat, and have access to a rich array of online training material. For larger roll-out's we also offer dedicated classroom and webinar training, together with a certification programme that enables key members of your team to become a certified Click Administrator.

Bespoke

Because we own and develop the entire Click System we're able to build and deliver customer-specific features. For instance you could build your own internal approval system into the pre-trip approval process. You'll get direct access to our software engineering teams and our agile development process will ensure customisations are rapidly delivered.

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