What a night! We're delighted to announce that we came home with both of the awards we entered at the travel industry's premier award shows, the Business Travel Awards last night.
At a glamorous evening event at the Grosvenor House Hotel in London, we collected both Best Self-Booking Tool for our unique system, and the blue riband award of Best Travel Management Company (£50m - £200m).
Jill Palmer, our managing director, who accepted both awards, was naturally delighted at the achievement, "I'm ecstatic that we've won both awards. Each is a testament to the superb work our people do every day to improve our clients' business travel. The recognition of our online booking tool is a particularly proud moment for our in house software engineering team, who are always working to improve and develop our unique platform. And to win Best Travel Management Company is proof positive of the success of our outstanding, expert people, and our unique proprietary technology, which combine to bring tangible benefits to our raft of satisfied customers."
I'm ecstatic that we've won both awards. Each is a testament to the superb work our people do every day to improve our clients' business travel.
Jill Palmer MANAGING DIRECTOR
The Best Self-Booking Tool award recognises the comprehensive coverage it offers, as well as its proven success in driving online adoption (average rate of 96%) and its ease of use, which allows bookers to get up to speed within minutes. The award judges gave their thoughts on our online booking tool as follows, "The judges were impressed by Click Travel's outstanding adoption rate of its online booking tool, its excellent customer satisfaction rating and its continued investment in technology."
Winning Best Travel Management Company has come after a year of unparalleled success at Click Travel, with record sales, client retention of 98% and customer satisfaction of 99% helping the company reach new heights in 2015/16. The judges focused on the bigger picture, looking at every aspect of what makes a good TMC, and were particularly wowed by our engagement levels (Sunday Times 100 Best Companies to Work For in 2014, 2015 & 2016) and corporate social responsibility values, "The judges were impressed not only by Click Travel's growth and its highly engaged staff, but also the development and investment in its own technology, with a strategy very much aligned to clients requirements. And they liked its CSR credentials."
To learn more about Click Travel, our technology, our people and why we are the Best Travel Management Company, have the Best Self-Booking Tool, have the Account Management Team of the Year and are the Business Travel Agency of the year, come and see us at the Business Travel Show on the 24th and 25th of February at Olympia in London.