Arqiva logo

Providing infrastructure communications on a global scale

Arqiva was looking for a quick and easy self booking tool coupled with access to richer data and more positive account management so they turned to Click to proactively manage their travel spend and reduce out-of-policy bookings.

23%

reduction in average air rates

12%

annualised savings identified

7%

reduction in hotel rates YOY

Client:

Arqiva

Sector:

Telecoms

Client since:

2012

Why Click?:

Proactive account management

Easy-to-use self booking tool which makes it easier for travellers to make the right, in-policy, bookings

Pain points:

Low levels of online adoption

Low quality of MI

Reactive account management

Out-of-policy bookings

Features:

23% reduction in average air rates

12% annualised savings identified

7% reduction in hotel rates YOY

Arqiva is a leading communications infrastructure and media services company that provides much of the infrastructure behind TV, radio, satellite and wireless communications in the UK. It was Arqiva’s engineers who successfully completed the switch over from analogue to digital in 2012.

What was needed:

  • Easy-to-use booking tool

  • Proactive account management

  • Clear MI

  • Tighter control on out-of-policy bookings

Click has delivered on all the goals we set them. We've gained visibility of spend through MI and been able to make better buying decisions.

LINDSEY ASHLEY Senior Category Manager

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