ERYC logo

Providing local services and facilities to the East Riding of Yorkshire

Founded in 1996, East Riding of Yorkshire Council (ERYC) is the local authority for East Riding of Yorkshire, having the powers of a non-metropolitan county and district council combined. ERYC turned to Click for an easier to use system and a simplified invoicing process.

99.9%

online adoption

99%

policy compliance

0.004%

fees against spend

Client:

East Riding of Yorkshire Council (ERYC)

Sector:

Local government services

Client since:

2014

Why Click?:

Simple invoicing process

Supportive travel team

Pain points:

Complications during the invoicing process

Finding a contract compliant with the WPS framework

Features:

99.9% online adoption

99% policy compliance

0.004% fees against spend

ERYC is a unitary authority, having the powers of a non-metropolitan county and district council combined. It provides a full range of local government services and employs over 6,800 staff as well as over 7,000 school staff.

What was needed:

  • Simplified invoicing process

  • Contract compliant with the WPS framework

  • Experience working with public sector clients

Switching to Click Travel was so easy; our customers did not experience any disruption in service. Not paying online booking or ticket on departure fees will mean significant savings for us.

SENIOR SUPPORT SERVICES OFFICER

Download the full case study