Providing inspiring teaching and research
Lancaster University is a public and collegiate research university in Lancaster, ranked in the UK Top 10 and No 1 university in the North West of the country. The university required a travel solution that had an easy-to-use online booking tool, and provided detailed MI and a seamless implementation.
reduction in average train ticket prices
Cloud-based, easy-to-use online booking solution with minimal training, detailed MI and outstanding implementation
Service levels under strain, insufficient MI and reactive account management
99% online adoption figures
97% policy compliance
Hotel lead times have increased and average train ticket prices have reduced by 15%
Lancaster University was one of several new universities created in the 1960s and is now ranked in the UK Top 10 and No 1 in the North West of the country. It provides inspiring teaching and research through some 3,000 staff. Students number over 12,000 and come from over 100 countries.
What was needed:
User-friendly online booking tool
Quick and easy implementation
Proactive account management
We found the implementation process to be excellent, times were agreed and arranged way in advance and the delivery was executed on time and very efficiently.