In an increasingly turbulent and fast-paced world, business travel now brings with it increased risk and potential for disruption.
This risk should not be underestimated but can be mitigated with the right approach, a strong travel risk policy and the latest travel technology. So we’ve put together a list of questions your boss will have so you can be ready with an unshakable risk management strategy.
- Do we have a travel risk policy?
A travel risk policy details what organisation-specific dangers a company is susceptible to, based on the location and nature of their operations. For example, a mining company may have frequent trips to a country with a high level of conflict. Their travel risk policy should then detail how these risks should be managed, clearly detailing the process, and who is responsible for what action.
If you already have a travel risk policy, is it up to date? Where is it kept? And do people know about it? Your travel risk policy should be as readily available as your travel policy. With employees themselves now more anxious and vigilant in travelling, they need the peace of mind from you as their employer that they are being looked after when they travel for work.
- Are we both proactive and reactive?
A travel risk policy really needs two elements working in unison towards the safety of a traveller. The proactive element should calculate risk in advance, both for the individual destinations and the individual traveller. The reactive element should detail the crisis plan should an emergency occur.
As travel requirements change in your organisation and the risk level of destinations evolve, your travel risk policy needs to be kept up to date both from a proactive and reactive perspective.
- Are we able to locate travellers should an emergency arise?
If you have a TMC, they should offer traveller tracking which will enable you to locate any of your travellers in a high-risk area, on demand. All you need to know is how your travellers are communicated with in such a situation and who is responsible for that communication.
Your TMC should also offer live travel alerts, delivered directly to your travellers so they can actively avoid high-risk areas, while out of the office.
- Who is the point of contact?
The primary point of contact could be any number of people in your organisation. While your TMC may have one point of contact for your organisation as a customer, you may also want to have someone internally who is on hand for your travellers should an emergency arise.
Firming up who this is and communicating this to your travellers adds an increased level of security to your travel risk strategy – the last thing you want in an emergency is ambiguity.
Ultimately all your boss wants to know is whether your employees safe. And do they feel safe in their travel with your organisation? Safe and happy travellers make for more productive employees so make sure they are clear on what and who is involved in their safety when they travel.