Click Travel has been selected as Top Business Travel Agency for the fourth year running, as part of a power-list of the best agents in the British Isles by industry bible the Travel Trade Gazette.
The TTG Top 50 Travel Agencies list was revealed in a glittering ceremony in Birmingham on Thursday night after an extensive judging process, which saw agencies be rated by tour operators and other suppliers, and then assessed by travel trade journalists.
More than 900 travel agencies put themselves forward for consideration for TTG’s Top 50 Travel Agencies 2018 – in association with Kuoni – from which a shortlist of 95 finalists across 12 regional and 7 nationwide categories was devised.
TTG group editor Pippa Jacks said: “Now in its third year, our Top 50 Travel Agencies initiative has seen us scour the UK and Ireland to uncover its most dedicated and dynamic travel agency businesses.
“It’s been truly inspiring to hear how these agencies go above and beyond on a daily basis, to deliver extraordinary service and incredible value to their clients, and to support their local communities.
Judges said of Click Travel: “This travel management company has continued its enviable growth trajectory in the last year, expanding both its team and its client base. With market-leading technology and a revamped customer feedback mechanism, it’s no wonder Click has such a phenomenal client retention rate. Click Travel also appears to be a fantastic place to work, with a plethora of employee engagement and development initiatives.”
“All of us at Click are incredibly proud to be named TTG’s Top Business Travel Agency for the fourth year in a row,” says Jill Palmer, CEO at Click Travel. “Winning this award is a testament to how dedicated the team at Click are to providing a fantastic customer experience through our service and technology.”
The shortlisting stage was undertaken by a panel of 60 travel suppliers including airlines, tour operators and car hire providers, who rated hopeful agencies according to their business performance, customer service and innovation. To decide which shortlisted agencies made it into the Top 50 list, a TTG journalist visited or interviewed each shortlisted agency to carry out an assessment.
For more procurement and travel management advice, insight and information click the button below: