Every fortnight we’ll answer one of our most frequently asked questions, to save you time in finding the answers you want. This week, we’ll look at:
“What training & internal comms can Click offer prior to roll out?”
We consider training and communication crucial in order to create buy-in to using Click’s services. We therefore offer a free of charge, tailored engagement and training plan including classroom and 1-2-1 training, road shows, bespoke videos and Webexes.
We don’t stop training people until you are completely happy with all aspects of our service which is why we continue throughout the life of the contract to hold additional booker forums and open days where we attend your offices to address any queries or concerns and ensure your users are completely satisfied.
In addition, our built-in messaging system provides a library of searchable Help Articles packed full of handy tips and tricks as well as the option to chat to our team, reassuring users that help is always on hand if and when they need it.