So, you’ve been given the mammoth task of fixing the tangled business travel situation in your organisation. And you just know that before long you’ll be neck deep in CSR statements, RFI responses and proposals peppered with travel jargon.
Phoning a list of potential suppliers can at times seem like a black hole and all too often you can emerge from a phone call only to realise that you’ve still got a list of unanswered questions.
So before you open the floodgates, here’s the bottom line information to have at hand when talking to new suppliers to ensure that you get something that’s the right fit for your organisation and your travellers.
Who else do they work with? Get some case studies or anecdotal feedback about how companies in a similar situation to yours have succeeded with this supplier.
What is their mission statement/niche? And do their strengths fit with your priorities? Do they provide aggregated content to ensure that there is no leakage? What booking tool and support do they provide?
Are they UK based? Can you viably meet with them a few times before signing a contract? Are they going to be easy to meet with when review meetings come around?
And finally… Money?
How do they make money? How do they charge you? How do you pay? – Does this fit with your needs?
Being armed with these questions should set you on the right path to finding a new business travel provider.
If you’re keen to start looking, why not to talk to us? Get in touch today and one of our team will be happy to talk you through the basics.