An often overlooked area in improving compliance with your travel policy is understanding why travellers are resistant to booking within the defined parameters set out in the policy.

Convenience, booking tools that are hard to use, and unrealistic rate expectations are all reasons that are just as likely as your traveller wanting a more expensive hotel.

Once you understand why your travellers are booking outside of policy then you’re in the best place to consider how best to improve things, whether that’s by increasing the amount of content available, adjusting your policy or introducing gamification.

(Just to give you something to aim for, we believe that the best practice for travel policy compliance is around 92%; any less suggests that you will likely be leaving savings on the table, whereas any higher could suggest that managers are approving travel they shouldn’t just to be able to tick it off on their task list.)

If you’d like to find out how to use expert insider knowledge to select the perfect TMC for your organisation, download our totally free comprehensive guide below:

About the Author:

Maddy is Click Travel’s Content Manager and is responsible for all of our digital and print content, packaging up and presenting the wealth of expertise at Click in a way that works for you.