A travel account manager (AM) looks after a number of a TMC’s customers and has a multitude of duties, the three key services being:
#1 Consulting – Answering queries and providing solutions to problems. Anticipating and suggesting actions to changes in the industry.
#2 Analyst – A great account manager will be able to break down and analyse your M.I as well as understand company behaviours.
#3 Travel Reviews – Analytical abilities allow your AM to plan and highlight trends or behavioural patterns to form a strategic plan on how to realise instant/ long term savings as well as improve current processes.
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