After, what some might call, an unpredictable 2018, it’s time to look ahead to the new year and begin to put in place plans and ambitions for the next 12 months.

While there will always be areas we cannot predict, luckily here at Click Travel we have a host of business travel experts who can shed some light on what we can forecast.

So without further ado, here are the trends to expect in business travel in 2019, as predicted by our Director of Operations, Chris Vince.

More Bleisure

Not a new concept by any means, but it looks like it’s finally time for bleisure to step into the limelight. As Generation Z enters the workforce they are keener than ever to experience new destinations and take advantage of travelling for work by piggybacking leisure time onto their business travel plans. Be sure to allow room for bleisure in your travel programme to keep your travellers happy this year.


More Self Booking


As more people feel an ever-increasing comfort in booking their own personal travel, so travellers demand more autonomy to be able to book their own business travel. TMCs have facilitated this through greater policy control to satisfy a range of internal departments but thanks to developments in booking tool technology, users can now enjoy every aspect of their business travel in the same way they would their leisure travel – from booking to emergency assistance.

More AI

It’s unlikely there will be a single industry untouched by AI by the end of 2019, so we expect to see it further infiltrate the business travel industry this year. With travellers now needing to access their travel plans within their company collaboration software such as Slack or Yammer, travel suppliers are stepping up their game with a view to AI integration.  

Price hikes in Europe


While much uncertainty still hangs over Europe in the coming months, one thing we can be confident in predicting is the rates we will see in travel across the continent. Prices throughout Europe are likely to rise both for hotel rates and airfares, so make sure that your TMC is working with you on how to target traveller and booker behaviour to tackle any potential cost increases.

About the Author:

Chris is Click Travel’s Director of Operations, heading up our award-winning account management and reservations teams. With over 28 years of experience in the travel industry, Chris’ strengths lie in identifying areas for savings and advising on improving process efficiency to his customers. He is renowned for his high standards of customer service, in-depth knowledge of the industry, cost-saving techniques and leadership qualities, which he uses to inspire his team.