Case Studies 2017-10-09T19:55:46+00:00

Travel management success stories

Hundreds of organisations rely on us to reduce the cost and complexity of their business travel management. Here you can read about how we’ve worked with some of those organisations to transform their travel management and deliver stunning results.

 

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Account Management

Whistl

“Click offers us the perfect balance of an easy to use online system along with dedicated account management support, focused on working as a partnership to achieve our goals.”
Click's Travel Team

Welsh Water

“I cannot fault Click’s offline service, the team are always there when we need them and have an abundance of expertise”
Cost Savings

AQA

"If I was asked the question of which travel management company to recommend to another business – I would not hesitate in recommending both Click Travel as a company and Gemma Jones as an account manager"
Account Management

HomeServe

“Click Travel have provided us with the all the resources we need to achieve our objectives while giving our staff the autonomy to make their own decisions about travel bookings”
Public Sector Frameworks

Newcastle City Council

“Click’s online booking tool is excellent. It’s user-friendly, which really speeds up the booking process, and if we do encounter any difficulties then the offline team are always quick to help”
Cost Savings

Home group

"We certainly found an effective and efficient service in working with Click Travel."
From DIY to TMC

Côte Brasserie

“We know we’re getting the best rates with Click, the care they put into RFPs is invaluable”
Implementation

ATS Euromaster

“Online booking is their strength, but Click have the right people to back that up for a full service ”
The Booking Tool

Keoghs

“Click’s offering really caught our attention. We were impressed by their online booking tool, as it was attractive and easy to use, as well as their detailed reporting features.”
Implementation

Guide Dogs

“It is clear to see that Click values its employees and this is reflected in the enthusiastic and responsive team they offer”
Cost Savings

Shaw Trust

“Click’s agents are extremely responsive and a joy to work with - they’ve certainly made my life so much easier!”
Implementation

VolkerWessels

"in our drive to always be more efficient and improve our business, we know that with Click Travel, we have exactly the right partner to support us.”
Online Adoption

Carluccio’s

“The relationship with our account manager is excellent! Always here when we need her and is always easy to get hold of."
Online Adoption

Phoenix IT / Daisy Group

“The effect of these changes has been phenomenal; overall travel policy compliance has increased by 15% and we have saved 21% annually on travel spend."
Account Management

Five Guys

“We’re really pleased with the service that our account manager provides – there’s nothing more we could ask for!”
Click's Travel Team

Ishida

“The Click Travel team are always very helpful, no matter what question or query you throw at them, which makes things much easier for us.”
Click's Travel Team

QA

“Click’s commitment to really understanding our people and our specific requirements impressed the key stakeholders in the decision making process.”
Implementation

Red Bull UK Ltd

"The team at Click are so helpful and that makes my job so much easier. But most of all they have delivered what they promised from our very first meeting.”
Cost Savings

Whitbread

“It was a big change at Whitbread but Click Travel were with us every step of the way”
Online Adoption

Land Securities

“Click stood out from the crowd due to the superiority of their online booking tool and the strength of their offline team. Their product and service offering made them a clear winner.”
Cost Savings

Talk Talk

“Our relationship with Click Travel is excellent; it’s seen us save over £600k in Year 1 and renew our contract twice.”
The Booking Tool

RNIB

“In the period since launch, 98% of bookings have been made online and 95% of bookings have been made within our travel policy. These results are outstanding.”
Comprehensive MI

Jamie’s Italian

“The MI I get from Click’s online booking tool is invaluable to me; not only does it allow me to check and measure policy compliance, but it also allows us to identify opportunities to change traveller behaviour, to reduce travel costs ”
The Booking Tool

Scope

“We are delighted with the service we receive from Click Travel. In a short space of time we’ve made significant savings on both travel and fees; savings which can now be invested into our vital charity work.”
Comprehensive MI

Arqiva

“Click has delivered on all the goals we set them. We've gained visibility of spend through MI and been able to make better buying decisions.”
Public Sector Frameworks

East Riding of Yorkshire Council (ERYC)

“We have not been disappointed. The Click team have been helpful and supportive and the system is easy to use, with the simple invoicing process being particularly beneficial.”
Click's Travel Team

Exova

“The reservations team are fantastic and are so helpful every time I have a quick query or a complex flight to book. We work so well together that I consider them my colleagues.”
The Booking Tool

BPP

“We have seen a marked improvement in travel value since engaging with Click. Not only do we appreciate the usability that Click’s online booking tool offers to our travellers but we also benefit from Click’s excellent management information”
Cost Savings

Bureau Veritas

“It's no surprise to me that Click wins awards for its account management - it's world class.”
The Booking Tool

Adecco

“Click’s online booking tool is, in our opinion, one of the best in the industry and the MI that their system produces is excellent,”
Comprehensive MI

British Heart Foundation

“Click Travel has provided us with a great deal of information and pertinent, clear-to-understand advice, as well as implementing new procedures which will help us become more aware of our travel spend.”
Implementation

SRUC

"Click staff are prompt to answer online queries, to help resolve issues and to support SRUC staff, which is exactly what we wanted from our TMC.”
Comprehensive MI

Nationwide Platforms

“With the reporting backing up the online tool, it really gives me the controls I need to understand and improve our business travel.”
Implementation

Insurance Provider

“We had complete confidence in the process, it was organised and controlled from start to finish.”