Book your organisation’s business travel online, with 24/7 support from a team of experts by phone, email and online chat.
There are hundreds of travel websites offering different products and different prices, so how do you choose? We make things simple by aggregating all this content into a single solution. We wrap this content in the controls our customers need to run every aspect of their business travel. With Click, they can easily manage everything from policy compliance, cost allocation, reporting and analytics, to traveller security and supplier management, however suits them – online, over the phone or by email.
Driving online adoption
All of our customers use both our online and offline services and we are proud to consistently achieve the highest online adoption levels in the industry. Currently, 97% of all Click Travel bookings are processed online through our award-winning online booking tool.
We’ve all heard questions like, “Why can I find a cheaper rate on the Internet?” It’s pretty simple really, staff find cheaper rates online because the public rate is often less than an organisation’s contract rates. At Click Travel, we aggregate content from around the web like booking.com and laterooms.com, so that our rates always track the lowest available rate. The result is 15% reduction in first year travel costs (on average).
We believe an engaged workforce drives excellent customer service and our investment in staff and their engagement drives our exceptionally high 98% customer retention rate.
Our expert teams of highly experienced travel consultants, are available 24 hours a day to make reservations or to provide advice and support to our customers. They also provide support for the online booking tool, offering bookers and travellers with one point of contact for any assistance they require.