System Requirements
Click Travel’s online booking platform is accessed via a web browser over the public internet. The browsers detailed below are tested to ensure they work correctly with our services.
The Click Travel app is available for download on Apple iOS and Android.
Online Booking Platform
Our online booking platform, accessed at my.clicktravel.com, supports the latest versions of the following web browsers and platforms.
Android
Supported:
Chrome
Not supported: Firefox, Opera
Apple iOS
Supported:
Chrome, Safari
Not supported: Opera
Mac OS X
Supported: Chrome, Firefox,
Safari
Not supported: Opera
Windows
Supported: Chrome, Firefox, Internet Explorer 11, Edge
Not supported: Opera, Safari
Minimum device resolution width we support is 320px of iPhone and similar for responsive UI.
Other browser and operating system combinations may well work but are not supported.
Our services requires JavaScript and cookies to be enabled in order to function correctly. If you are unsure of these requirements please see your IT department for further clarification.
Click Travel Mobile App
The downloadable Click Travel mobile app, is supported on the latest versions of Apple iOS and Android.
Android
Supported: To ensure compatibility, please install latest software updates
Download: Google Play Store
Apple iOS
Supported: To ensure compatibility, please install latest software updates
Download:Apple Store
Proxies
Access to our services is via the domain https://my.clicktravel.com/. You may need to add this domain to your proxy whitelist to ensure users can access the services.
Email services
We publish SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail) and DMARC (Domain-based Message Authentication, Reporting & Conformance) domain name records for clicktravel.com and Click Travel We highly recommend that you configure your email service to validate all 3 standards for inbound email to ensure that you only accept email legitimately sent by us.
When we send transactional email such as confirmation notes and approval notifications, the “from” address header will be no-reply@clicktravel.com. The “reply-to” header will be unique for each mail, but the domain part of the address will be “@amazonses.com”. You may need to add these addresses and domains to your mail server whitelist to ensure receipt.
Important If your organisation uses Microsoft Exchange 2010, we recommend you create a “transport rule”, with a condition that identifies email where the “from” header contains “clicktravel.com” and “www.clicktravel.com” and an action that sets the “spam confidence level” to zero.
