Upgrade FAQs - Click Travel
Upgrade FAQs2018-05-15T09:57:43+01:00

www.clicktravel.com upgrade FAQs

Our expert team will be on hand to help you with any questions or queries as you get used to our new system.

Simply get in touch on 0844 7451 832.

We offer a fully managed service to all of our customers, from setup to support we’re with you every step of the way. Fees are paid per booking, and vary across travel types and booking channels. With the widest choice of content on the market you can be sure you’re getting the best rates and fares with Click Travel.

When it comes to paying for travel, it couldn’t be simpler. With one, consolidated invoice to be paid for all your travel with Click Travel’s credit account services.

*Terms apply – contact us for more details.

Click Travel’s platform searches thousands of travel providers to find the best rates and widest choice of flights, hotels, trains, car hire and airport parking- meaning you can book everything you need for your trip in one place.

Click Travel serves businesses small and large, from start ups right through to large organisations. We’re proud to be able to offer solutions that work for different kinds of businesses, subject to a minimum annual spend of £100k.

The platform itself can be used by admins, bookers and travellers, with the possibility to control levels of access for different types of users.

Our aim is to reduce the cost and complexity of business travel for our customers, and our platform offers a really easy way to achieve this. With everyone using the same platform, reporting on and controlling travel spend becomes a whole lot simpler. It’s easy to use so your team will love it too, and they can wave goodbye to a painful expenses process!

You’ll have access to real time data on travel management for your organisation, with reports you can customise and schedule or download at any time.

That’s Intercom, our handy messaging tool that allows you to communicate directly with one of our expert agents. Just click the Intercom icon in the bottom right corner of the screen to chat online now. Messages are monitored during office hours Monday-Friday 8am to 8pm so if you’re a customer that needs us outside of this time, give our out of hours team a call on 0844 745 9023.

Yes, you can add all of your travel options to your basket so that you have them all in one place. What’s more, you can also share your basket with your colleagues before you make your choice!

You can easily assign cost codes to bookings by department, client or project – it’s totally up to you and what works best for your team. Simply add the code to bookings and then see it featured in reports.

If you’re eligible to make group bookings for 9 or more people as part of your organisation’s agreement with us, these can be made by our offline team, direct with the supplier. To do this, simply give the offline team a ring on 0844 745 2121 or email mice@clicktravel.com with details of your group travel plans.

This is where Intercom really shines – for any issues you have, you can chat online to one of our agents. Alternatively, you can give the offline team a ring on 0844 745 2121.

Absolutely! Calendar sync is available with the following calendars: iCloud, Google, Office 365, Outlook and Exchange. Log in to get started.

You can make online bookings whenever you need using our platform. For offline bookings, our out of hours team can assist, just give them a ring on 0844 745 9023.

The Click Travel platform can help you stay in control of your travel spend at all times with our policy and approvals features, setting spending limits for all air, rail and hotel bookings and tracking compliance using our reporting functions.

Of course! Our platform allows you to search for return, one way or multi city flights from a wide range of airlines, as well as booking options such as business and first class seats, baggage options and fully flexible fares.

Many of our suppliers offer loyalty schemes – to start collecting points on your bookings simply add the loyalty scheme to Your Account on your online dashboard.